What our Customers say...
Our home flooded late Thursday evening. We were stressed and of course saddened by the days events. With 3 small children and another on the way we knew what an absolute headache juggling so many things would be over the next 48hrs. We couldn’t have been more wrong! We called Service-pro around 2115 and had 2 great guys (Jimmy/Vincent) come out around 2300. They were professional, friendly and ready to get down to work! The next few days were not a let down either! They educated us on so much including things insurance hadn’t told us! That was great! Hezekiah was our main agent the last few days and was extremely professional, personable caring, and understanding! He seemed like a friend instead of business personnel! I enjoyed his expeditious work ethics and was happy he understood my anxiety! I would have given more than 5 stars but apparently that isn’t allowed!?? Thank you serv-pro for easing our anxiety and supporting us through this tedious process!
Josh and Leon did a great job of helping mitigate the issues under our house. Entire team went above and beyond. Would definitely use them again.
They do great work and are very professional.
I want to brag on Will Cater ! He has handled claims for our office and he is VERY PROFESSIONAL & FOLLOWS UP with office & insured's ! If you need great service Will Cater is the one you need to help you handle your claim !
Our experience with SERVPRO was great! Unfortunately, were hit by a fire, but the team at SERVPRO did a good job of completing the work that needed to be done to restore all the damaged areas. Their crew always showed up in a timely matter and the communication with the staff at SERVPRO was outstanding.
The SERVPRO office staff members were very courteous, helpful and attentive to my concerns. The SERVPRO production crew did very good job with my mold problem. Highly impressed with these guys.
SERVPRO came out and did some water cleanup after a storm at USC Upstate, the school I attend, in one of the dorms and they did an absolutely outstanding job. The crew was very friendly and knowledgeable, they worked hard and efficiently, and showed up on site within just a couple hours after the flooding occurred. SERVPRO of Spartanburg will have all of my business from now on!
We had a pipe burst which resulted in water damage in the walls and floor for multiple rooms. My insurance company sent SERVPRO. The team from SERVPRO was extremely professional, friendly, and fast. I can't express just how pleased we are with SERVPRO.
Very professional... will recommend SERVPRO to all my family and friends.
Love them!!! They are awesome, great customer service, great work! Thank you!!!
They do everything in a professional manner. They really help out in a time of need!
I had a bad situation going on, but these guys were on the spot.Very professional.You couldn't ask for any better service. Highly recommend.
Dallas came out and gave us an estimate. The damage was not as severe as I had feared, so he also gave me a few pointers on how to resolve the issue myself. I appreciated his honesty and helpfulness!
Got quotes for doing our carpet and approx. 200 fabric chairs, with SERVPRO coming in at our price range. Will came out with his crew( Leon & Heath) layed out a game plan , started and cleaned everything without a hitch,we’re very professional and willing to work with us anyway we ask.. The crew was awesome, ask will to go ahead and get a quote worked up for the remainder of our facility. Thanks Guys
Came out as soon as possible, we're very polite and professional. They were thorough with their work and quick. Would definitely go through them again. Had Dallas come out and he handled all other further work for me.
I’ve used multiple restoration services in the past, but I’ll only use one going forward. SERVPRO did a great job and in a hurry. Customer service was great leaving me very satisfied.
SERVPRO of Spartanburg did exactly as they promised, removing mold in a timely manner. All staff was quick and efficient, answered all questions and Dallas Gunn ran the operation and communicated with us very well.
SERVPRO was very professional and we chose them to do some deep carpet cleaning for our facility and we are so glad we did! There were some spots in the carpet that were so bad we had given up hope they'd ever come up. Surprisingly their crew made it happen and we have already scheduled another cleaning with them! Choose SERVPRO and you'll be glad you did!
Very timely, very professional and did an extremely thorough job with my mold problem. Thank you SERVPRO of North Spartanburg
Couldn’t have been more professional and very pleased with the service.
Absolutely professional from the minute they arrived until they finished my water/mold damage. when this disaster struck my life I praise God that this company was able to perform their services and have open lines of communication with me and my insurance company throughout the entire restoration process.Thank you SERVPRO!!!
Very timely, very professional and did an extremely thorough job with my mold problem. Thank you SERVPRO!
Had a water damage. Called SERVPRO of Spartanburg late on the weekend. They were here with two trucks in timely fashion. Couldn’t have asked for better help! Their entire crew was very helpful throughout the entire job. 10’s across the board.
Thank you for the incredible work you did for our company to get us back up and running. Given the severity of the damage and water we had we expected a much longer down time. Dallas and his guys really went the extra mile for us. You guys are the best!
We had our carpet cleaned today and I am beyond thrilled!! Leon was very professional and on time. He worked quickly but made sure to address all the areas that were of concern to me. Very happy and will be scheduling again with SERVPRO of Spartanburg in the future. Thank you Dallas and Leon!
Laura and I appreciate both the professionalism and also the quality of the services provided by SERVPRO during this challenging time.
In mid April a commode tank in a central hall powder room started leaking and emptied on the floors for more than 8 hours before I discovered the leak. That leak took out about 1/3 of my hardwood floors. My insurance company directed me to immediately call SERVPRO. They came in that same day and started the process of drying out the affected area. Well, here I am going into the middle of June and Dallas Gunn and his team are still diligently working with me to put my home back together. The drying process only lasted a little over a week, but SERVPRO does so much more. They tore the affected floors, arranged for pods to be brought out, moved my furniture into the pods, introduced me to a reputable contractor, and when things are complete, they will move me back in. It is rare for me to find someone or a company to meet my expectations but Dallas and his team has been successful in doing so. This company and their employees are trustworthy and they stand behind their word and work. I highly recommend using SERVPRO.
I would like to commend SERVPRO of Spartanburg and the carpet master, Jason Vaughn, on the incredible work they did for me! It was absolutely amazing the difference from before to after. Jason was on time, professional and took the time to explain to me what he was doing and how it would benefit the carpet in my home. He really knows his stuff! Thank you guys!
I want to thank you for providing such good service. I recently placed a call to your office concerning a dwelling that I plan on selling. The technician that came out was Mr. Dallas Gunn, and he was extremely knowledgeable in his profession and took the time to explain the process and the simple remedy to fix my problem.
I have used your services before and have always been impressed with the level of service that SERVPRO provides. Mr. Gunn represented SERVPRO with a very impressive skill set and above all his honesty which unfortunately is hard to find these days.
Again, thank you.
I just wanted to recognize your workers for the great job and great attitude yesterday. They did an awesome job of cleaning and according to our nurse, did a much more detailed cleaning than the previous vendor.
The SERVPRO crew was always professional. We suffered severe water damage to upstairs and stairs. We were shocked, not knowing what, where to go or how to begin. They were professional, knowledgeable about the insurance company and recommended lodging. They respected our property. They were there from beginning to end. Great job, attention to detail and knowledgeable.
As a homeowner in Beaufort SC affected by Hurricane Matthew, I am writing on behalf of our family to express our complete satisfaction and gracious appreciation for the professional work done by your team. From the moment Dallas came into our home, he gained our confidence as he expertly showed us damaged areas and explained clearly what needed to be done and how SERVPRO could help. Not only do we feel good that our house is getting back on the right track, we are genuinely happy that we got to know this group of fine men.
Hats off to you for a job very well done.
These folks are the best. They went above and beyond for us.
SERVPRO was very professional, on time and very concerned with what they were doing. I would recommend them to anyone.
Thank you and all your associates who responded quickly and professionally when a water leak was discovered at our office complex. Dallas Gunn, SEVRPRO Production Manager was a comfort and assurance to me that the job would be completed on time and it was. Your team was always on time and was focused on completing the job and living your corporate culture “Like it never even happened”.
I would like to take this opportunity to thank you and your SERVPRO staff for the wonderful job you did restoring our residence hall back into operation after not one but two floods. Your crew's speed and attention to detail minimized the damage thus saving us money. Given the amount of damage we were pleasantly surprised that it only took a week to get things back in running order.
Two months prior to this incident we had another flood in the same area. We called a different group to clean up afterwards. Although they did a good job, after seeing your crew in action handling basically the same situation in the same area, I feel the other company's methods were more intrusive and we ended up spending more money than we needed to. Your site manager, Dallas, went the extra mile determining not only the best course of action but the most cost efficient as well.
Thank you again for your fine service.
On May 21st, our church secretary discovered water leaking through the ceiling and fallen ceiling tiles in the lower level of the church. She was directed to call SERVPRO immediately. Happily - and surprisingly, within twenty minutes or so, several vehicles and personnel were on the spot and immediately began to survey the situation and started the clean-up process.
Every SERVPRO employee that I personally spoke to was busy, yet kind and considerate of the stress and concern that we found ourselves to be in.
I'm happy to say that we, at Beaumont Baptist Church, are well pleased with our experience with SERVPRO. We would not hesitate to call on them again, if and when necessary, and are proud to recommend their services to others when the need arises.
I am totally AMAZED at the thorough job SERVPRO did at my home. Every square inch from ceiling to floor and everything in-between was cleaned better than I would have done myself!!! (And it would have taken about 100 of me to get that job done!!)
I am almost 62 years old and could never have done everything you guys did for me! Even the garage area where the fire happened looks as though the fire never happened!! To be truthful, I truthfully didn't think you could live up to your TV commercials: "Like It Never Happened" but that is the most perfect description I could give after seeing the work you did at my home.
I thank you from the bottom of my heart for taking away that sick-at-my stomach feeling every time I thought about the damage. You are the GREATEST!!